Sometimes an inkjet cartridge gets a clogged print head from drying due to non-use or accumulation of paper fuzz and dust. Very often one can unclog the printhead by pressing it gently into a pad of moist folded paper towel a time of three and seeing a fill line of colors or black “foot print” of the cartridge printhead. Place the cartridge back in the printer and print a test print and see how well you have done.
If you purchased the cartridge from us, bring it back in and we will weigh it to see if there is still ink in it and then use a mild vacuum to pull a little ink through the head to clear the clog.
This only works with print cartridges which have printheads like the HP line of printers. Many new Canon and most all the Epson printers have the print heads as part of the printer and once they are clogged, it’s over for the printer.